Return & Refund Policy

Last updated: April 5th 2026

Thank you for shopping with us! Each of our products is made-to-order, meaning it is printed and produced specifically for you once your order is placed.

Because of this, our return and refund policy differs slightly from traditional retail stores.


Returns & Exchanges

We do not accept returns or exchanges for:

  • Incorrect size selection

  • Change of mind

  • Wrong color choice

  • Incorrect shipping address provided at checkout

As all items are custom-made, we are unable to restock or resell returned products.


Damaged, Defective, or Incorrect Items

We will offer a free replacement or refund if your item arrives:

  • Damaged

  • Defective

  • With a printing error

  • Incorrect (wrong item received)

To qualify:

  • You must contact us within 30 days of delivery

  • Include your order number

  • Provide clear photo evidence of the issue

Once approved, we will either:

  • Send a replacement at no cost, or

  • Issue a full refund

You do not need to return the damaged item.


Lost or Undelivered Orders

If your order is lost in transit:

  • We will offer a replacement or refund after confirming the issue

If the shipping address provided was incorrect:

  • A replacement may be offered at your expense


Refunds

Approved refunds will be issued to your original payment method.

Please allow:

  • 3–7 business days for processing after approval

  • Additional time depending on your bank or payment provider


Cancellations

Orders can only be canceled before production begins (usually within a few hours of placing the order).

Once production has started, the order cannot be canceled.


Contact Us

If you have any issues with your order, please contact us using the link on our Contact Page:

Contact Page

 

 

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